At The Royal Gardens, we want to ensure your satisfaction with our products. Please review our return and exchanges policy below:


Return Policy

We offer exchanges for items purchased exclusively through our website. Unfortunately, we cannot provide refunds; exchanges are the sole option available for these items. Exchanges must be initiated within 5 days from the date of receiving your item.

To qualify for an exchange, the item must be unused and in its original condition, including the original packaging.

To process your return, we need a receipt or proof of purchase.

Exchanges:

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected].
Customers are responsible for return shipping costs, and these costs are non-refundable.

The time for your exchanged product to reach you may vary depending on your location.

Need help?

Contact us at [email protected] for questions related to refunds and returns.